Thryv incident

Marketing Center - Page Showing A Blank White Screen

Critical Resolved View vendor source →

Thryv experienced a critical incident on July 25, 2024, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 02:57 PM UTC
Resolved
Jul 25, 2024, 06:41 PM UTC
Duration
3h 43m
Detected by Pingoru
Jul 25, 2024, 02:57 PM UTC

Update timeline

  1. investigating Jul 25, 2024, 02:57 PM UTC

    Our developers are currently investigating an issue with the Marketing Center page showing a blank white screen when visited. This is not allowing users to proceed any further. We will provide updates shortly.

  2. monitoring Jul 25, 2024, 03:19 PM UTC

    A fix has been implemented and we're now monitoring the fix.

  3. resolved Jul 25, 2024, 06:41 PM UTC

    This incident has been resolved.