Thryv incident

Marketing Center - Returning Various Errors

Notice Resolved View vendor source →

Thryv experienced a notice incident on August 26, 2024, lasting 23h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 03:45 PM UTC
Resolved
Aug 27, 2024, 03:01 PM UTC
Duration
23h 16m
Detected by Pingoru
Aug 26, 2024, 03:45 PM UTC

Update timeline

  1. investigating Aug 26, 2024, 03:45 PM UTC

    We are currently investigating issues that are being reported in which different Marketing Center functionalities are either not working or are returning errors. We will provide updates soon.

  2. identified Aug 26, 2024, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2024, 08:56 PM UTC

    A fix has been implemented, and we are currently monitoring the situation.

  4. monitoring Aug 26, 2024, 11:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 27, 2024, 03:01 PM UTC

    This incident has been resolved.