Thryv incident

Online Listings - Different Functionalities are Returning Errors and Not Working

Notice Resolved View vendor source →

Thryv experienced a notice incident on August 26, 2024, lasting 23h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 03:49 PM UTC
Resolved
Aug 27, 2024, 03:02 PM UTC
Duration
23h 12m
Detected by Pingoru
Aug 26, 2024, 03:49 PM UTC

Update timeline

  1. investigating Aug 26, 2024, 03:49 PM UTC

    We are currently investigating reports on Online Listings not functioning properly and returning various errors. We will provide an update soon.

  2. identified Aug 26, 2024, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2024, 09:08 PM UTC

    We are still monitoring some components: GMB Analytics in BC/MC Enhanced Profiles in MC Listings in BC/MC Reputation in BC/MC

  4. monitoring Aug 26, 2024, 11:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 27, 2024, 03:02 PM UTC

    This incident has been resolved.