Thryv incident

Viewing PDF versions

Minor Resolved View vendor source →

Thryv experienced a minor incident on September 4, 2024, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 03:12 PM UTC
Resolved
Sep 04, 2024, 06:11 PM UTC
Duration
2h 58m
Detected by Pingoru
Sep 04, 2024, 03:12 PM UTC

Update timeline

  1. investigating Sep 04, 2024, 03:12 PM UTC

    We are currently aware of an issue affecting the viewing of PDF versions of certain entities under the Sales tab, including invoices, estimates, and receipts. Our team is investigating the issue and will provide updates as soon as a resolution is identified

  2. resolved Sep 04, 2024, 06:11 PM UTC

    The Devs implemented a fix, issue should now be resolved.