Thryv incident

Marketing Center Enhanced Profile Analytics - Intermittent Display Issue

Major Resolved View vendor source →

Thryv experienced a major incident on September 10, 2024, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 04:27 PM UTC
Resolved
Sep 10, 2024, 04:47 PM UTC
Duration
20m
Detected by Pingoru
Sep 10, 2024, 04:27 PM UTC

Update timeline

  1. investigating Sep 10, 2024, 04:27 PM UTC

    Current Status: Intermittent downtime Discovered: 9.10.24 10:15 CST Resolved: 9.10.24 11:27 CST Impacted Product: Marketing Center Affected Feature: Enhanced Profile Analytics What does this mean for you? Some users may experience an issue accessing the Enhanced Profile Analytics tab within Marketing Center. We are working diligently to resolve this issue; we will provide ongoing status updates.

  2. resolved Sep 10, 2024, 04:47 PM UTC

    This issue has now been resolved and the Enhanced Profile tab appears correctly.