Thryv experienced a major incident on November 7, 2024, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 07, 2024, 03:32 PM UTC
We are currently investigating an issue with our Signatures feature preventing users from accessing their Signatures feature. Issue Experience: Users will encounter an error when attempting to access the Signatures feature, preventing from viewing, creating, sending Signature requests. This incident is currently effecting: Users: Global Device/OS: Desktop/Browser, Mobile App Effected Component: Signatures Current Workaround: No Workaround Estimated Timeline to Resolution: no ETA We will continue to provide regular updates here regarding the incident.
- resolved Nov 07, 2024, 07:17 PM UTC
This incident has been resolved, the Signatures feature is now functioning as expected. We will continue to monitor the Signatures feature for any disruptions.