Thryv experienced a major incident on November 14, 2024, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 14, 2024, 03:12 PM UTC
Current Status: Partial Outage Discovered: 11/13/2024 10:00 PM CST Resolved: Impacted Product: Online Listings Management (Business Center, Marketing Center) Affected Feature: Online Listings Management What does this mean for you? We are experiencing issues connecting Online Listings to new accounts and updating Online Listings information for existing users. Current Workaround: No current workaround, our development team is working on a resolution as a high priority We are working diligently to resolve this issue; we will provide ongoing status updates.
- resolved Nov 14, 2024, 04:59 PM UTC
Our developers have implemented a fix that has resolved the issue with connecting/updating Online Listings for our Business Center and Marketing Center users. We will continue to monitor for any further issues.