Thryv experienced a major incident on November 27, 2024, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 27, 2024, 03:40 PM UTC
Users are receiving an error when attempting to publish Online Listings through Business Center and Marketing Center. This looks to be impacting all accounts. Our development team is aware of the issue and is working on implementing a fix. We hope to have additional updates on the progress of this as soon as possible.
- monitoring Nov 27, 2024, 03:54 PM UTC
Our development team has implemented a fix to resolve the issue with publishing Online Listings. We are monitoring to ensure this fully resolves the issue.
- resolved Nov 27, 2024, 05:57 PM UTC
This incident has been fully resolved. Please reach out to a Thryv Support Agent at 844-998-4798 if any further issues persist with the Online Listings Management feature.