Thryv incident

Marketing Center - Online Listings - Intermittent Issues with Listings Management due to API Limit Error

Notice Resolved View vendor source →

Thryv experienced a notice incident on December 18, 2024, lasting 14h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 12:10 AM UTC
Resolved
Dec 18, 2024, 02:38 PM UTC
Duration
14h 27m
Detected by Pingoru
Dec 18, 2024, 12:10 AM UTC

Update timeline

  1. monitoring Dec 18, 2024, 12:10 AM UTC

    Current Status: Operational Discovered: 12/17/2024 1:00 PM CST Impacted Product: Marketing Center Affected Feature: Online Listings What does this mean for you? This issue lead to downstream impacts of listings not loading correctly, not being able to make edits (greyed out), not able to confirm listings. We suggest that if you encounter these issues in the listings manager that you clear your cache/cookies and try again after an hour. If the issue still persist, please do reach out to our Product Support team.

  2. resolved Dec 18, 2024, 02:38 PM UTC

    The incident has been resolved.