Thryv experienced a minor incident on February 4, 2025, lasting 21h 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 04, 2025, 07:39 PM UTC
Current Status: Degraded Performance Discovered: 2/4/2025 - 9:45 AM CST Resolved: 2/4/2025 - 3:30 PM CST Impacted Product: Business Center Affected Feature: Invoices & Estimates What does this mean for you? When creating an Invoice or Estimate we are seeing that the pre selected Bill To contact fields are not displaying under the Bill To section as they should. Only the contact name is displaying under the Bill To section. Invoices and Estimates are functioning normally otherwise, and the issue seems to be intermittent. Current Workaround: No current workaround We are working diligently to resolve this issue; we will provide ongoing status updates.
- monitoring Feb 05, 2025, 03:32 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is no longer occurring.
- resolved Feb 05, 2025, 05:26 PM UTC
This incident has been resolved.