Thryv experienced a major incident on May 6, 2025 affecting Marketing Center Listings Management and Online Listings Management - Business Center, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 06, 2025, 06:02 PM UTC
Current Status: Intermittent Downtime Discovered: 5/6/2025 12:30PM CST Resolved: Impacted Product: Marketing Center, Business Center Affected Feature: Online Listings Management What does this mean for you? When attempting to access the Online Listings Management feature the page will not load. Some users will experience a "Page Not Found" or 404 error. We are working diligently to resolve this issue; we will provide ongoing status updates.
- monitoring May 06, 2025, 07:30 PM UTC
A fix has been implemented and the Online Listings is now loading again in Marketing Center and Business Center. We will continue to monitor for any further issues.
- resolved May 06, 2025, 09:53 PM UTC
This incident has been resolved.