Thru incident
Boomi Cloud API Management - Investigating Degradation
Thru experienced a minor incident on December 6, 2025 affecting CAM Design Time and CAM Runtime, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 06, 2025, 10:27 PM UTC
The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API oAuth dependent traffic - new token, refresh token Admin Dashboard Control Center - 503 Service Unavailable Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
- identified Dec 06, 2025, 11:03 PM UTC
We have identified the root cause of the issue and are taking measures to mitigate the impact. We will update the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
- monitoring Dec 06, 2025, 11:14 PM UTC
Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation. We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
- resolved Dec 06, 2025, 11:38 PM UTC
The Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved. This is the final update from us on this issue. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.