Thru incident

Boomi - Agentstudio - Control Tower Outage - Resolved

Critical Resolved View vendor source →

Thru experienced a critical incident on September 11, 2026 affecting Agentstudio - Control Tower and GB - Agentstudio - Control Tower, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 07:06 AM UTC
Resolved
Sep 11, 2026, 10:22 AM UTC
Duration
3h 15m
Detected by Pingoru
Sep 11, 2026, 07:06 AM UTC

Affected components

Agentstudio - Control TowerGB - Agentstudio - Control Tower

Update timeline

  1. identified Sep 11, 2026, 07:06 AM UTC

    We have identified the cause of the unavailability of the Boomi Agentstudio - Control Tower. Our engineering team is working to resolve the issue and we will provide an update once it is resolved. We apologize for any inconvenience or interruptions this incident may have caused.

  2. identified Sep 11, 2026, 08:31 AM UTC

    We have identified the cause of the unavailability and are continuing to work on a fix for this issue.

  3. monitoring Sep 11, 2026, 09:40 AM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Agentstudio - Control Tower. We are monitoring the situation to ensure continued availability.

  4. resolved Sep 11, 2026, 10:22 AM UTC

    Our engineering team has corrected the issue and Boomi Agentstudio - Control Tower is operating as expected.