Thru incident

Boomi - Platform UI and Public API Degraded - Resolved

Minor Resolved View vendor source →

Thru experienced a minor incident on January 23, 2026 affecting Platform UI and Public API, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 07:04 AM UTC
Resolved
Jan 23, 2026, 08:52 AM UTC
Duration
1h 47m
Detected by Pingoru
Jan 23, 2026, 07:04 AM UTC

Affected components

Platform UI and Public API

Update timeline

  1. investigating Jan 23, 2026, 07:04 AM UTC

    The Boomi Platform UI and Public API is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. monitoring Jan 23, 2026, 07:16 AM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Platform UI and Public API. We are monitoring the situation to ensure continued availability.

  3. resolved Jan 23, 2026, 08:52 AM UTC

    Our engineering team has corrected the issue and Boomi Platform UI and Public API is operating as expected.