Thru incident
Boomi - Platform UI, Public API and Process Reporting Document Metadata - Partial Outage - Resolved
Thru experienced a major incident on July 20, 2026 affecting Platform UI and Public API and Process Reporting Document Metadata, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2026, 08:43 AM UTC
The Boomi Platform UI, Public API and Process Reporting Document Metadata is currently experiencing a partial outage. During this time, you may experience inconsistent availability. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience or interruptions this issue may cause.
- investigating Jul 20, 2026, 09:40 AM UTC
Our engineering team are still investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.
- investigating Jul 20, 2026, 10:52 AM UTC
Our engineering team continue to investigate the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.
- monitoring Jul 20, 2026, 11:52 AM UTC
Our engineering team implemented corrective actions to resolve the issues with the Boomi Platform UI, Public API and Process Reporting Document Metadata. We are monitoring the situation to ensure continued availability.
- resolved Jul 20, 2026, 12:11 PM UTC
Our engineering team has corrected the issue and Boomi Platform UI, Public API and Process Reporting Document Metadata is operating as expected.