Threekit Outage History

Threekit is up right now

Threekit had 7 outages in the last 2 years totaling 34h 33m of downtime — averaging 0.3 incidents per month.

There were 7 Threekit outages since July 23, 2024 totaling 34h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.threekit.com

Critical December 5, 2025

Service Outage

Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 09:24 AM UTC
Duration
22m
Affected: ProductionPreviewRender ServiceRender ServiceAR ServiceAR ServiceConfiguration ServiceConfiguration ServiceBranching
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:01 AM UTC

    Due to a Cloudflare outage all services on preview and admin-fts are down https://www.cloudflarestatus.com/

  2. monitoring Dec 05, 2025, 09:15 AM UTC

    Cloudflare has implemented a fix and the services are back online

  3. resolved Dec 05, 2025, 09:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2025

WebGL GPU Rendering in Preview Unavailable

Detected by Pingoru
Jun 30, 2025, 08:54 PM UTC
Resolved
Jul 01, 2025, 06:53 PM UTC
Duration
21h 59m
Affected: Render Service
Timeline · 3 updates
  1. identified Jun 30, 2025, 08:54 PM UTC

    Threekit has identified an issue with scheduling WebGL jobs in Preview using GPUs. Organizations who use GPUs will see a delay in render starting or it will not start at all. Non-GPU based jobs are not affected.

  2. identified Jun 30, 2025, 10:57 PM UTC

    Threekit is working with our upstream provider for the final resolution of this issue. Further updates will cease until there is a change in status.

  3. resolved Jul 01, 2025, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2025

Upstream Dependencies Outage

Detected by Pingoru
Jun 12, 2025, 07:27 PM UTC
Resolved
Jun 12, 2025, 11:44 PM UTC
Duration
4h 17m
Affected: ProductionPreviewPorter HostingRender ServiceRender ServiceAR ServiceAR ServiceConfiguration ServiceConfiguration ServiceBranching
Timeline · 2 updates
  1. monitoring Jun 12, 2025, 07:27 PM UTC

    Multiple upstream dependencies used by Threekit to provide services are currently experiencing issues. Threekit is currently monitoring the status of these dependencies

  2. resolved Jun 12, 2025, 11:44 PM UTC

    The incident appears to be resolved from upstream.

Read the full incident report →

Notice April 9, 2025

Prevew branching writes are not available

Detected by Pingoru
Apr 09, 2025, 03:55 PM UTC
Resolved
Apr 09, 2025, 04:18 PM UTC
Duration
23m
Affected: Branching
Timeline · 2 updates
  1. investigating Apr 09, 2025, 03:55 PM UTC

    We are currently investigating an issue in Preview where writes to branching-enabled orgs are not working.

  2. resolved Apr 09, 2025, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2025

Preview Fast Compositor

Detected by Pingoru
Feb 27, 2025, 05:06 PM UTC
Resolved
Feb 27, 2025, 08:34 PM UTC
Duration
3h 28m
Affected: Preview
Timeline · 2 updates
  1. investigating Feb 27, 2025, 05:06 PM UTC

    We are currently investigating an issue with Fast-Compositor in Preview. Updates soon to follow.

  2. resolved Feb 27, 2025, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 20, 2024

Preview WebGL/Fast Compositor Renders and Platform Player

Detected by Pingoru
Nov 20, 2024, 09:51 PM UTC
Resolved
Nov 20, 2024, 10:30 PM UTC
Duration
38m
Affected: PreviewRender Service
Timeline · 3 updates
  1. identified Nov 20, 2024, 09:51 PM UTC

    Users attempting to render WebGL or Fast Compositor Renders will experience issues loading the player. Users attempting to view assets in-platform will also experience issues loading the player. The issue has been identified and a fix is being prepared.

  2. monitoring Nov 20, 2024, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2024, 10:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 23, 2024

Service Degradation

Detected by Pingoru
Jul 23, 2024, 02:08 PM UTC
Resolved
Jul 23, 2024, 05:32 PM UTC
Duration
3h 24m
Affected: Production
Timeline · 5 updates
  1. identified Jul 23, 2024, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 23, 2024, 02:14 PM UTC

    We are temporarily disabled the datatables service to remediate the issue in an expedited manner. Updates to follow shortly.

  3. identified Jul 23, 2024, 02:47 PM UTC

    Services other than Datatables are showing as healthy, we are continuing to monitor and resolve the underlying issues. Updates to follow shortly.

  4. monitoring Jul 23, 2024, 04:45 PM UTC

    A fix has been implemented and we are currently monitoring. Please reach out to support if you experience further issues.

  5. resolved Jul 23, 2024, 05:32 PM UTC

    This incident is resolved. Please reach out to support if you experience any additional issues.

Read the full incident report →