ThinkSmart Manager incident

ThinkSmart Manager service disruption

Minor Resolved View vendor source →

ThinkSmart Manager experienced a minor incident on July 21, 2023 affecting ThinkSmart Manager Services, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 03:00 PM UTC
Resolved
Jul 21, 2023, 06:10 PM UTC
Duration
3h 9m
Detected by Pingoru
Jul 21, 2023, 03:00 PM UTC

Affected components

ThinkSmart Manager Services

Update timeline

  1. investigating Jul 21, 2023, 05:48 PM UTC

    We've noticed some intermittent disruption of services causing some devices to show offline in TSM despite them actually being online. This is currently only affecting a small number of devices and we are actively investigating.

  2. resolved Jul 21, 2023, 06:10 PM UTC

    This incident has been resolved.