ThinkSmart Manager incident

Investigating login issues for ThinkSmart Manager

Major Resolved View vendor source →

ThinkSmart Manager experienced a major incident on May 11, 2026 affecting Web Access and User Login, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 10:39 PM UTC
Resolved
May 11, 2026, 11:58 PM UTC
Duration
1h 19m
Detected by Pingoru
May 11, 2026, 10:39 PM UTC

Affected components

Web Access and User Login

Update timeline

  1. investigating May 11, 2026, 10:39 PM UTC

    We are currently investigating login issues for ThinkSmart Manager. We will provide an update as soon as progress is made on the investigation.

  2. resolved May 11, 2026, 11:58 PM UTC

    The issue which was impacting user login is now resolved for ThinkSmart Manager.