ThinkSmart Manager incident

ThinkSmart Manager - Investigating issues with user login

Major Resolved View vendor source →

ThinkSmart Manager experienced a major incident on June 11, 2026 affecting ThinkSmart Manager Services and Web Access and User Login, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:31 PM UTC
Resolved
Jun 11, 2026, 02:53 PM UTC
Duration
1h 22m
Detected by Pingoru
Jun 11, 2026, 01:31 PM UTC

Affected components

ThinkSmart Manager ServicesWeb Access and User Login

Update timeline

  1. investigating Jun 11, 2026, 01:31 PM UTC

    We are currently investigating issues related to users unable to login to their ThinkSmart Manager organization. We will provide an update as soon as progress is made on the investigation.

  2. resolved Jun 11, 2026, 02:53 PM UTC

    Login issues are now resolved for ThinkSmart Manager.