Thinkific experienced a minor incident on August 30, 2025 affecting Thinkific Application, lasting 3d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 02, 2025, 05:03 PM UTC
We’ve identified an intermittent issue affecting the Thinkific app, resulting in 503 Nginx errors for some users beginning Friday evening, August 29th. While the issue was initially sporadic, its impact has increased intermittently over time. After extensive investigation, we’ve identified the root cause and are actively working on a solution.
- monitoring Sep 02, 2025, 07:03 PM UTC
We have implemented some changes to help address this issue and are monitoring closely.
- resolved Sep 02, 2025, 11:00 PM UTC
Beginning Friday evening August 29, some users experienced 503 Nginx errors when accessing some Thinkific sites. We have implemented some changes, and users should be able to visit those sites without any errors. Everything is functioning as normal now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.