Thinkific incident
Some delays on Notifications, order processing and email marketing flows
Thinkific experienced a minor incident on September 29, 2025 affecting Thinkific Application, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 29, 2025, 05:09 PM UTC
Our developers quickly identified an issue causing some delays, mainly on notifications, order processing, and email marketing flow. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!
- identified Sep 29, 2025, 05:10 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 29, 2025, 05:16 PM UTC
Our engineers have identified the problem and are currently implementing a solution. Any orders that experienced delays have now been successfully completed.
- resolved Sep 29, 2025, 06:49 PM UTC
Services are fully back online. All delayed orders have been successfully completed, and no orders remain stuck in processing. Notifications and email marketing flows are also operating normally, without delays or errors.