Thinkific incident

On some sites, communities are currently not available.

Major Resolved View vendor source →

Thinkific experienced a major incident on June 30, 2023 affecting Thinkific Application, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 12:32 AM UTC
Resolved
Jun 30, 2023, 01:37 AM UTC
Duration
1h 5m
Detected by Pingoru
Jun 30, 2023, 12:32 AM UTC

Affected components

Thinkific Application

Update timeline

  1. investigating Jun 30, 2023, 12:32 AM UTC

    Some users may be unable to access communities and site admins will see a 404 error when trying to access a community from the admin dashboard. Our engineers are currently investigating the issue.

  2. identified Jun 30, 2023, 01:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 30, 2023, 01:37 AM UTC

    We have implemented a fix and this issue is now resolved