Thinkific incident

Thinkific Is Experiencing a Reduction in Responsiveness

Minor Resolved View vendor source →

Thinkific experienced a minor incident on September 28, 2023 affecting Thinkific Application and Thinkific.com, lasting 19h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 08:57 PM UTC
Resolved
Sep 29, 2023, 04:50 PM UTC
Duration
19h 53m
Detected by Pingoru
Sep 28, 2023, 08:57 PM UTC

Affected components

Thinkific ApplicationThinkific.com

Update timeline

  1. investigating Sep 28, 2023, 08:57 PM UTC

    Thinkific is a little slow serving requests at the moment, as our host AWS is experiencing an incident which is also impacting the performance on our platform. Please see AWS's Status page here to keep up with updates on the fix on their end: https://health.aws.amazon.com/health/status We will continue to monitor the status of AWS and our platform health as well.

  2. monitoring Sep 28, 2023, 10:27 PM UTC

    A fix has been implemented and our platform performance has stabilized - we are monitoring the results.

  3. resolved Sep 29, 2023, 04:50 PM UTC

    This incident has been resolved.