Thinkific incident

Some users unable to accept payments via Thinkific Payments

Major Resolved View vendor source →

Thinkific experienced a major incident on October 26, 2023 affecting Thinkific Application, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 03:59 PM UTC
Resolved
Oct 26, 2023, 04:19 PM UTC
Duration
19m
Detected by Pingoru
Oct 26, 2023, 03:59 PM UTC

Affected components

Thinkific Application

Update timeline

  1. investigating Oct 26, 2023, 03:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 26, 2023, 04:08 PM UTC

    A fix has been implemented by our payments provider and we are now monitoring the results.

  3. resolved Oct 26, 2023, 04:19 PM UTC

    This incident has been resolved.