Thinkific incident

Thinkific Is Experiencing a Reduction in Responsiveness - We've Identified the Problem

Minor Resolved View vendor source →

Thinkific experienced a minor incident on January 23, 2024 affecting Thinkific Application, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 09:32 PM UTC
Resolved
Jan 24, 2024, 01:23 AM UTC
Duration
3h 51m
Detected by Pingoru
Jan 23, 2024, 09:32 PM UTC

Affected components

Thinkific Application

Update timeline

  1. identified Jan 23, 2024, 09:32 PM UTC

    Thinkific is a little slow serving requests at the moment with our video play-back services. Our third-party video provider, Wistia, is currently experiencing a minor outage on their end which impacts video playback services on Thinkific. You may encounter issues with uploading videos/ video playback. Please see Wistia's status page here for further updates on their end here: https://status.wistia.com/

  2. resolved Jan 24, 2024, 01:23 AM UTC

    Our third-party video provider, Wistia, has recovered from a minor outage on their end which impacted video upload services on Thinkific. You may now resume uploading videos. Please see Wistia's status page here for further updates on their end here: https://status.wistia.com/