Thinkific incident

Thinkific is currently experiencing time-out errors

Major Resolved View vendor source →

Thinkific experienced a major incident on July 4, 2024 affecting Thinkific Application and Thinkific.com, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2024, 06:49 PM UTC
Resolved
Jul 04, 2024, 07:25 PM UTC
Duration
35m
Detected by Pingoru
Jul 04, 2024, 06:49 PM UTC

Affected components

Thinkific ApplicationThinkific.com

Update timeline

  1. investigating Jul 04, 2024, 06:49 PM UTC

    Thinkific is currently experiencing time-out errors (522 error code) in the Admin and Student Dashboards for sites with Custom Domains. We are investigating the cause.

  2. identified Jul 04, 2024, 07:02 PM UTC

    Thinkific is currently experiencing time-out errors (522 error code) in the Admin and Student Dashboards for sites with Custom Domains. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

  3. resolved Jul 04, 2024, 07:25 PM UTC

    Thinkific admins and some custom domain sites had a brief period of downtime, but we have identified and resolved the issue. Everything is functioning as normal now. Sorry for any inconvenience caused, and thanks for your patience!