Thinkific incident

Thinkific App: Communities Service Disruption

Minor Resolved View vendor source →

Thinkific experienced a minor incident on July 12, 2024 affecting Thinkific Application, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 11:04 PM UTC
Resolved
Jul 12, 2024, 11:43 PM UTC
Duration
38m
Detected by Pingoru
Jul 12, 2024, 11:04 PM UTC

Affected components

Thinkific Application

Update timeline

  1. investigating Jul 12, 2024, 11:04 PM UTC

    We are currently experiencing a service disruption with our Communities feature. Users may be affected and notice their communities are not loading. We're investigating the cause and will provide an update as soon as possible.

  2. investigating Jul 12, 2024, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 12, 2024, 11:43 PM UTC

    On July 12, 2024 around 3:36PM -4:42PM PST, the Thinkific App experienced an issue where Communities were not able to be accessed. We deployed a fix and users should now be able to successfully access their communities. Everything is functioning as normal now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.