Thinkific incident

Thinkific Is Experiencing a Reduction in Responsiveness - We've Identified the Problem

Minor Resolved View vendor source →

Thinkific experienced a minor incident on August 7, 2024 affecting Thinkific Application, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 05:59 PM UTC
Resolved
Aug 07, 2024, 07:19 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 07, 2024, 05:59 PM UTC

Affected components

Thinkific Application

Update timeline

  1. identified Aug 07, 2024, 05:59 PM UTC

    Thinkific is a little slow serving requests in the Courses Page at the moment. Our engineers have identified the problem and are currently working to fix it.

  2. monitoring Aug 07, 2024, 06:51 PM UTC

    Our engineers have implemented a fix, you should be able to access and manage your Courses now. We are still monitoring the results and keep updating the status accordingly.

  3. resolved Aug 07, 2024, 07:19 PM UTC

    On Wednesday, August 7th, 2024 around 13:30 EST , the Thinkific App experienced slow serving requests in /manage/courses page. We deployed a fix and users should now be able to successfully access the /manage/courses page. Everything is functioning as normal now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.