Thinkific incident

Thinkific App: Users are unable to complete their purchases when using PayPal

Thinkific experienced a minor incident on January 8, 2025 affecting Thinkific Application, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started: Jan 08, 2025, 10:41 AM UTC
Resolved: Jan 08, 2025, 11:49 AM UTC
Duration: 1h 8m
Detected by Pingoru: Jan 08, 2025, 10:41 AM UTC

Affected components

Thinkific Application

Update timeline

identified Jan 08, 2025, 10:41 AM UTC

We are currently experiencing a service disruption with our PayPal integration. Users may be affected and notice an error message when attempting to pay with PayPal. We're investigating the cause and will provide an update as soon as possible. Our engineers have identified the problem and are currently working to fix it.
resolved Jan 08, 2025, 11:49 AM UTC

This incident has been resolved. All users should be able to purchase products successfully again using PayPal.