Thinkific incident
Thinkific Is Experiencing a Reduction in Responsiveness
Thinkific experienced a minor incident on February 13, 2025 affecting Thinkific Application, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2025, 07:22 PM UTC
Thinkific is a little slow in serving some requests at the moment. Our engineers are aware of the problem and are investigating it. We have identified that creating new email marketing workflows and new multimedia lessons are currently impacted. We will update you on our progress.
- identified Feb 13, 2025, 07:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 13, 2025, 11:52 PM UTC
Our team has identified the root cause of this issue and implemented a fix. We are monitoring the results.
- resolved Feb 14, 2025, 12:08 AM UTC
On Thursday, February 13, 2025 around 11 AM PST, the Thinkific App experienced an issue where users are not able to create email marketing flow and upload files to multimedia lessons. We deployed a fix, and users should now be able to use these two features now. We appreciate your patience while we sort this out and apologize for any interruption to your day.