TheWebMachine Networks incident
Main Website Migration
Update timeline
- monitoring Apr 25, 2026, 05:00 AM UTC
We are migrating our Main Website (www) and Paid Support Account systems to a new host. Paid Support Account management (view, edit, schedule, purchase, etc) and access to Telephone Support is entirely UNAVAILABLE at the present time, per our notice [here](https://app.flashissue.com/newsletters/f16ec6156aea667f67af48e389325df1a691f604). If you require assistance, please email [[email protected]](mailto:[email protected]) or create/manage your ticket at [https://ticket.thewebmachine.tech](https://ticket.thewebmachine.tech)
- resolved Apr 29, 2026, 08:51 AM UTC
We have completed the migration to our new website. All ACTIVE Paid Support Customers should have received an email to complete their account activation. Once completed, Paid Support Customers will be able to see their new Support Access Code in order to access services like Telephone Support and Screen Share Support. If you require assistance, please email [[email protected]](mailto:[email protected]) or create/manage your ticket at [https://ticket.thewebmachine.tech](https://ticket.thewebmachine.tech)
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