TheraNest Outage History

TheraNest is up right now

TheraNest had 2 outages in the last 2 years totaling 26h 8m of downtime, averaging 0.1 incidents per month.

There were 2 TheraNest outages since December 3, 2025 totaling 26h 8m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.theranest.com

Major April 9, 2026

ERX partial outage

Detected by Pingoru
Apr 09, 2026, 03:34 PM UTC
Resolved
Apr 09, 2026, 05:03 PM UTC
Duration
1h 29m
Affected: TheraNest Web App
Timeline · 2 updates
  1. investigating Apr 09, 2026, 03:34 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Electronic Claims Submission Error

Detected by Pingoru
Dec 03, 2025, 06:03 PM UTC
Resolved
Dec 04, 2025, 06:43 PM UTC
Duration
1d
Affected: Ensora Clearinghouse (Apex)Ensora eRx
Timeline · 3 updates
  1. investigating Dec 03, 2025, 06:03 PM UTC

    Customers are being presented with a generic error "Error: Cannot send electronic claim. Error submitting claim (s). Please contact TheraNest Support at [email protected] for more information."

  2. monitoring Dec 03, 2025, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2025, 06:43 PM UTC

    This incident has been resolved.

Read the full incident report →