The Things Industries incident

Upgrade to 3.8.1 + fixes, second attempt

The Things Industries experienced a notice incident on June 2, 2020 affecting Europe 1 (eu1) and North America 1 (nam1), lasting 10h 58m. The incident has been resolved; the full update timeline is below.

Started: Jun 02, 2020, 06:24 PM UTC
Resolved: Jun 03, 2020, 05:23 AM UTC
Duration: 10h 58m
Detected by Pingoru: Jun 02, 2020, 06:24 PM UTC

Affected components

Europe 1 (eu1)North America 1 (nam1)

Update timeline

monitoring Jun 02, 2020, 06:24 PM UTC

We've updated The Things Industries Cloud Hosted once again from 3.7.2 to a patched version of 3.8.1. We have been seeing some regressions in 3.8.1 before, so we rolled back to 3.7.2. With the issues identified and fixed, we're going back to a patched version of 3.8.1 in both Europe `eu1` and North America `nam1` regions.
resolved Jun 03, 2020, 05:23 AM UTC

This incident has been resolved.