The Things Industries incident

Intermittent login and API issues on The Things Stack Cloud

Minor Resolved View vendor source →

The Things Industries experienced a minor incident on June 11, 2021 affecting Europe 1 (eu1) and North America 1 (nam1) and 1 more component, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2021, 03:32 AM UTC
Resolved
Jun 11, 2021, 09:37 AM UTC
Duration
6h 4m
Detected by Pingoru
Jun 11, 2021, 03:32 AM UTC

Affected components

Europe 1 (eu1)North America 1 (nam1)Australia 1 (au1)

Update timeline

  1. investigating Jun 11, 2021, 03:32 AM UTC

    We are investigating login and API connection reset issues on The Things Stack Cloud. We will provide more details as we progress.

  2. monitoring Jun 11, 2021, 07:28 AM UTC

    We've recovered the service and we're now monitoring the results.

  3. resolved Jun 11, 2021, 09:37 AM UTC

    This incident has been resolved.