The Things Industries incident

Intermittent Console and API issues on The Things Stack Cloud

Minor Resolved View vendor source →

The Things Industries experienced a minor incident on July 6, 2021 affecting Europe 1 (eu1), lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2021, 06:31 AM UTC
Resolved
Jul 06, 2021, 09:58 AM UTC
Duration
3h 27m
Detected by Pingoru
Jul 06, 2021, 06:31 AM UTC

Affected components

Europe 1 (eu1)

Update timeline

  1. investigating Jul 06, 2021, 06:31 AM UTC

    We are investigating console access and API connection reset issues on The Things Stack Cloud. We will provide more details as we progress.

  2. monitoring Jul 06, 2021, 08:29 AM UTC

    A fix has been deployed and we are monitoring the results.

  3. resolved Jul 06, 2021, 09:58 AM UTC

    This issue is now resolved.