The Things Industries incident

Issue with MQTT connections

Minor Resolved View vendor source →

The Things Industries experienced a minor incident on June 3, 2024 affecting Europe 1 (eu1) and Europe 2 (eu2) and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 04:04 PM UTC
Resolved
Jun 03, 2024, 07:06 PM UTC
Duration
3h 1m
Detected by Pingoru
Jun 03, 2024, 04:04 PM UTC

Affected components

Europe 1 (eu1)Europe 2 (eu2)North America 1 (nam1)Australia 1 (au1)

Update timeline

  1. investigating Jun 03, 2024, 04:04 PM UTC

    We are investigating a reported issue on MQTT connections.

  2. monitoring Jun 03, 2024, 06:10 PM UTC

    We have reverted a change and monitoring the results.

  3. resolved Jun 03, 2024, 07:06 PM UTC

    We reverted the change that caused the issue and it's now resolved.