The Things Industries incident

Misleading license expiry notification

Notice Resolved View vendor source →

The Things Industries experienced a notice incident on April 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 11:00 AM UTC
Resolved
Apr 24, 2025, 11:00 AM UTC
Duration
Detected by Pingoru
Apr 24, 2025, 11:00 AM UTC

Update timeline

  1. resolved Apr 24, 2025, 11:01 AM UTC

    We identified an issue where users were shown a notification stating that the license for The Things Stack Cloud was expiring soon. This message was incorrect and not related to any active subscriptions held by the users. The notification should not have been displayed and has since been resolved.