The Receptionist incident

Issue with SMS messaging

Major Resolved View vendor source →

The Receptionist experienced a major incident on June 26, 2025, lasting 23h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 04:07 PM UTC
Resolved
Jun 27, 2025, 03:40 PM UTC
Duration
23h 33m
Detected by Pingoru
Jun 26, 2025, 04:07 PM UTC

Update timeline

  1. resolved Jun 27, 2025, 03:40 PM UTC

    The issue with SMS notifications has been resolved and messages should be sending as expected. Thank you for being patient as we worked through this issue with our text message carrier. If you experience any further issues, please contact support through the chat function or email us at [email protected].