The Predictive Index incident

Degraded performance in the PI software

Minor Resolved View vendor source →

The Predictive Index experienced a minor incident on October 9, 2025 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 16h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 08:19 PM UTC
Resolved
Oct 10, 2025, 01:18 PM UTC
Duration
16h 59m
Detected by Pingoru
Oct 09, 2025, 08:19 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

  1. investigating Oct 09, 2025, 08:19 PM UTC

    There has been reports of degraded performance and inaccessibility within the PI software and Assessment sites. We’re currently investigating this issue and will post updates as soon as they are available.

  2. resolved Oct 10, 2025, 01:18 PM UTC

    We can confirm that the issue has been resolved. If you are still experiencing issues, please reach out to us via our support form.