The Predictive Index incident

PI Software: Unable to Send Job Assessments

Critical Resolved View vendor source →

The Predictive Index experienced a critical incident on May 2, 2022 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2022, 02:55 PM UTC
Resolved
May 02, 2022, 03:15 PM UTC
Duration
19m
Detected by Pingoru
May 02, 2022, 02:55 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

  1. investigating May 02, 2022, 02:55 PM UTC

    Our engineering team is currently investigating an issue where behavioral and job assessment creation and sending is failing. We’ll post updates as we have them. Thank you for your patience, and we apologize for the inconvenience.

  2. investigating May 02, 2022, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 02, 2022, 03:15 PM UTC

    Our engineering team has confirmed that this issue has been resolved. Thank you for your patience while we worked through this issue. If you continue to encounter it, please let us know at [email protected].