The Predictive Index incident

Issues sending out/completing assessments

The Predictive Index experienced a major incident on December 7, 2022 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Dec 07, 2022, 03:21 PM UTC
Resolved: Dec 07, 2022, 03:45 PM UTC
Duration: 24m
Detected by Pingoru: Dec 07, 2022, 03:21 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

investigating Dec 07, 2022, 03:21 PM UTC

Our engineering team is currently investigating an incident that is preventing users from being able to send out or complete assessments. We’ll post updates as we have them. Thank you for your patience.
resolved Dec 07, 2022, 03:45 PM UTC

Our engineering team has confirmed that the issues with sending and completing assessments has been resolved. Any assessments that were completed during the outage will be processed. Email invitations attempted during the outage will need to be sent out again. If you continue to experience any issues with this, please reach out to us at [email protected].