The Predictive Index incident

Unable to Create Employee Experience Surveys

Major Resolved View vendor source →

The Predictive Index experienced a major incident on July 21, 2023 affecting PI Software: Core Platform, lasting 20h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 04:23 PM UTC
Resolved
Jul 22, 2023, 01:11 PM UTC
Duration
20h 48m
Detected by Pingoru
Jul 21, 2023, 04:23 PM UTC

Affected components

PI Software: Core Platform

Update timeline

  1. investigating Jul 21, 2023, 04:23 PM UTC

    Incident open/investigating (PI Software): We're investigating an issue related to the creation of new Employee Experience Surveys in the PI software. Our team is currently investigating the issue. We’ll post updates as we have them. Thank you for your patience..

  2. resolved Jul 22, 2023, 01:11 PM UTC

    We’ve confirmed that this issue regarding the creation of Employee Experience Surveys has been resolved. Thank you for your patience while we worked through this issue., If you continue to encounter it, please let us know at [email protected].