The Predictive Index incident

PI Software - Unable to Login (Resolved)

Notice Resolved View vendor source →

The Predictive Index experienced a notice incident on October 30, 2023 affecting PI Software: Core Platform and PI Software: Assessment Site and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 09:04 PM UTC
Resolved
Oct 30, 2023, 09:04 PM UTC
Duration
—
Detected by Pingoru
Oct 30, 2023, 09:04 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment SiteAPI - Application IntegrationsPI Learning Center

Update timeline

  1. resolved Oct 30, 2023, 09:04 PM UTC

    We had a login issue that occurred between 4-4:30pm EST, which has now been resolved. The issue stemmed from an outage with Auth0 that disabled the app, website, and the status page Thank you for your patience while we worked through this issue. If you continue to encounter it, please let us know at [email protected].