The Predictive Index incident

Degraded performance in the PI software

Minor Resolved View vendor source →

The Predictive Index experienced a minor incident on May 13, 2025 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 08:41 PM UTC
Resolved
May 14, 2025, 12:11 AM UTC
Duration
3h 30m
Detected by Pingoru
May 13, 2025, 08:41 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

  1. monitoring May 13, 2025, 08:41 PM UTC

    There has been reports of degraded performance and inaccessibility within the PI software. Our teams have identified there is a slight Microsoft Azure outage that may be affecting the PI software application and will be continuing to monitor the situation.

  2. resolved May 14, 2025, 12:11 AM UTC

    Microsoft Azure have implemented a fix to resolve the issues and performance has been restored.