The Predictive Index incident

Autosending of Cognitive Assessment after Behavioral Assessment is Failing

Minor Resolved View vendor source →

The Predictive Index experienced a minor incident on May 31, 2022 affecting PI Software: Core Platform, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2022, 01:01 PM UTC
Resolved
May 31, 2022, 02:23 PM UTC
Duration
1h 21m
Detected by Pingoru
May 31, 2022, 01:01 PM UTC

Affected components

PI Software: Core Platform

Update timeline

  1. investigating May 31, 2022, 01:01 PM UTC

    We are currently investigating an issue where autosending the cognitive assessment after the completion of the behavioral assessment is not working. Sending the cognitive assessment by itself is unaffected by this issue and will still work. We will provide further updates here as we have them. Thank you for your patience.

  2. resolved May 31, 2022, 02:23 PM UTC

    Our engineering team has confirmed that the issues with auto-sending Cognitive Assessments after Behavioral Assessment completion has been resolved. We appreciate your patience and we are currently working on identifying the affected assessments. If you continue to experience any issues with this, please reach out to us at [email protected]