The Predictive Index experienced a minor incident on January 9, 2023 affecting PI Software: Core Platform, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
PI Software: Core Platform
Update timeline
- monitoring Jan 09, 2023, 04:07 PM UTC
Incident open/investigating (PI Software): Our has identified an issue related to the inability to send report kits and slow loading response times for reports. We have implemented a fix and are currently monitoring for any further issues.
- monitoring Jan 09, 2023, 04:08 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 09, 2023, 04:09 PM UTC
Our team has identified an issue related to the inability to send report kits and slow loading response times for reports. We have implemented a fix and our currently monitoring for further issues.
- resolved Jan 09, 2023, 05:34 PM UTC
This incident has been resolved.