The Predictive Index incident

PI Software - Diagnose - Intermittent Errors when Trying to Access the XP Survey Link

Notice Resolved View vendor source →

The Predictive Index experienced a notice incident on January 31, 2023 affecting PI Software: Core Platform, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 06:04 PM UTC
Resolved
Jan 31, 2023, 07:21 PM UTC
Duration
1h 16m
Detected by Pingoru
Jan 31, 2023, 06:04 PM UTC

Affected components

PI Software: Core Platform

Update timeline

  1. identified Jan 31, 2023, 06:04 PM UTC

    Survey Monkey which hosts our XP Survey is currently experiencing an issues across their platform causing errors and slow performance. Any inability to access the XP Survey is due to this event. We’re uncertain how long it will take until Survey Monkey's services are fully restored. We will monitor the situation and will share updates here as they occur.

  2. resolved Jan 31, 2023, 07:21 PM UTC

    Survey Monkey has confirmed that the issues have been resolved and services function as normal.