The Predictive Index incident

PI Software: Issues with links in completion emails to administrators

Minor Resolved View vendor source →

The Predictive Index experienced a minor incident on June 15, 2023 affecting PI Software: Assessment Site, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 05:53 PM UTC
Resolved
Jun 15, 2023, 06:18 PM UTC
Duration
25m
Detected by Pingoru
Jun 15, 2023, 05:53 PM UTC

Affected components

PI Software: Assessment Site

Update timeline

  1. investigating Jun 15, 2023, 05:53 PM UTC

    Our engineering team is currently investigating an issue with the links in assessment completion emails to administrators not being accessible. As a workaround in the meantime, you can navigate directly to the software to access the completed results. We will post updates once they are available. Thank you for your patience!

  2. resolved Jun 15, 2023, 06:18 PM UTC

    Our engineering team has confirmed that the issue with the links in assessment completion emails to administrators has been resolved. If you experience any issues with links from completion emails sent after resolution, please let us know at [email protected].