The Predictive Index incident

PI Software: Software not loading

Critical Resolved View vendor source →

The Predictive Index experienced a critical incident on February 13, 2024 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 06:11 PM UTC
Resolved
Feb 13, 2024, 06:15 PM UTC
Duration
4m
Detected by Pingoru
Feb 13, 2024, 06:11 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

  1. investigating Feb 13, 2024, 06:11 PM UTC

    We are currently investigating this issue that is preventing the PI Software from loading. We will post updates as soon as they are available.

  2. resolved Feb 13, 2024, 06:15 PM UTC

    Our engineering team was able to implement a fix and we can confirm that the PI Software is loading as expected. We apologize for any inconvenience!