The Predictive Index incident

Cognitive Assessment Link Unavailable

Minor Resolved View vendor source →

The Predictive Index experienced a minor incident on July 17, 2024 affecting PI Software: Assessment Site, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 07:35 PM UTC
Resolved
Jul 17, 2024, 08:15 PM UTC
Duration
39m
Detected by Pingoru
Jul 17, 2024, 07:35 PM UTC

Affected components

PI Software: Assessment Site

Update timeline

  1. investigating Jul 17, 2024, 07:35 PM UTC

    We are currently aware and investigating an issue where assessment takers are not able to properly navigate to the Cognitive Assessment when clicking on the invitation link. Our engineering team is working a deploying a fix and the status page will be updated accordingly.

  2. resolved Jul 17, 2024, 08:15 PM UTC

    We have identified and resolved the issue. Cognitive Assessment links should now navigate properly to the assessment.